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At King Thread we will always try our utmost to make your shopping
experience as simple and hassle free as we can, and we will try to help
wherever possible.
Please take a few minutes to read these terms and conditions before you
order any goods or services from this Web Site. These terms and
conditions govern the use of this Web Site and the purchases of any
goods or services from it. Should you have any questions or wish to
clarify the meaning of any of these terms and conditions, please
contact King Thread at [email protected] before you order any goods or services from this Web Site.
ACKNOWLEDGMENT AND ACCEPTANCE OF TERMS
This Web Site is owned and operated by Nexcrown Associates Ltd t/as
King Thread (Reg. in England No: 4381761, VAT Reg. No: GB798 8648
32).
By accessing, browsing or using this Web Site, you agree to these
terms, conditions and disclaimers as amended from time to time ("Terms
and Conditions") and acknowledge that you have read and understood
these Terms and Conditions. By purchasing any goods from this Web Site
[and/or by completing the registration form to become a Registered
Customer], you expressly agree to be bound by these Terms and
Conditions. King Thread reserves the right to amend the Terms and
Conditions at any time. Any amendment will be effective immediately.
Your continued use of this Web Site after any amendment constitutes an
agreement by you to comply with and be bound by the amended Terms and
Conditions.
REFUNDS
We will refund or replace any goods that may have arrived at the
destination in unusable or faulty condition or indeed different from
those ordered. You must notify or return the items to us within 14 days
of receipt. You also have the right to cancel your order at any time
before delivery and within 14 days after the day of receiving your
goods. Should you decide to request a refund, please notify us
immediately by emailing [email protected] in the event of
cancelling your order within the time frame mentioned above you will be
responsible for the cost of returning your goods to us in a saleable
condition (that is unopened and unused) after 14 working days the sale
is considered closed and we will not make a refund.
Your statutory rights are not affected.
RETURN OF GOODS
We will always accept any return of (non-embroidered) goods when the packaging is intact
or the items have been re-packed to an acceptable standard allowing the
re-sale of the product. Should the product be faulty or not to
specification, we will, without quibble, replace or refund.
Goods may be returned at the expense of the customer if they are
ordered in error or not suitable providing they have not been used and
are packaged.
Goods which are made to order, used goods, embroidered or cut piece goods are non returnable.
We operate on a fair and flexible basis and will always look into any query in order to help our customers.
USER INFORMATION
All information provided by you when you place an order with us is
referred to in these Terms and Conditions as "User Information". When
you provide any User Information you are representing and warranting
that all of the information provided is true and correct and you agree
to indemnify King Thread for any losses, costs, expenses or damages
that King Thread may suffer if any of this information is not
correct.
You should also review the King Thread Privacy Statement on this Web
Site for further information concerning our collection and usage of
User Information. By sending us your User Information, you agree to
grant King Thread the right to disclose aspects of your User
Information as expressed in the King Thread Privacy Statement. If
any User Information provided by you is incomplete or inaccurate or you
attempt to transmit any material of any kind to this Web Site which
contains a virus, malicious computer code or another harmful component
or you otherwise attempt to alter any of the content of this Web Site,
or you are otherwise in breach of these Terms and Conditions, King Thread retains the right to terminate your rights to purchase goods or
services from this Web Site and to prosecute you to the fullest extent
of the law.
You acknowledge and consent to the disclosure by King Thread to any
law enforcement agency in any jurisdiction that is investigating any
breach or suspected breach of any law in any jurisdiction of your
identity or other information provided by you to this Web Site, upon
being requested to do so by that law enforcement agency.
GENERAL ISSUES
The goods offered for sale by King Thread are only available to
individuals who can make legally binding contracts. The goods are not
available to persons under the age of 18 years old and any other
persons who are legally prohibited from entering into binding contacts.
Any party engaging in illegal activities involving the use of this Web
Site will be subject to civil and criminal prosecution. King Thread
cannot guarantee that it will notice or be able to prevent any illegal
or inappropriate use of this Web Site, nor can King of Cotton guarantee
that it will give notice of any illegal or inappropriate use of this
Web Site.
ORDERING GOODS
Any order placed by you in the manner described in this Web Site is an
offer by you to purchase a particular goods for the price (including
the delivery and other charges specified in this Web Site) at the time
you placed your order. King Thread reserves the right to accept or
reject your offer for any reason, including without limitation, the
unavailability of any goods, an error in the price of the goods
description posted on this Web Site, or an error in your order. There
may be reasons why King Thread cannot fulfil your order. Therefore,
your contract with King Thread only comes into existence when King Thread advises you by email that it has accepted your order and
receipt of your payment has been confirmed. Once you place your order
and full payment is made, you agree that you are not entitled to
withdraw or modify your commitment made for the purchase of any goods
from this Web Site for any reason, including without limitation, due to
any delay in delivery.
PRICING
Prices of all King Thread goods, delivery and other charges
displayed on this Web Site are in British Pounds and are current at the
time of issue, but may change at any time and are subject to
availability. The availability of goods may change from time to time.
You are responsible for any taxes, duties or other liabilities imposed
by any government or agency, including without limitation, any customs
duty, goods and services taxes or any value added tax imposed on any
goods acquired or ordered by you from this Web Site. The amount, if
applicable to you, of the Value Added Tax (VAT) to be imposed on any
particular item is clearly displayed with the price of the goods on the
Web Site.
KING THREAD
Unit 1 Canada Road
Byfleet
Surrey
KT14 7JL
Tel: +44 (0)20 8332 7999
Fax: +44 (0)20 8332 7900
Email: [email protected]
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